Chapter 4 in Advanced Level Syllabus 2012 - Test Manager: Defect Management

An organization's defect management process and the tool used to manage this work are of critical importance not only to the test team but to all teams involved in the development of software. Defects may be introduced at any point in the software development lifecycle and in any software-related work product. Therefore, each phase of the software development lifecycle should include activities to detect and remove potential defects. Learn more and download the Syllabus here.