T.S. Chow, Testing Software Design Modeled by Finite-State Machines, IEEE Transactions on Software Engineering vol. SE-4, issue 3, May 1978, pp. 178-187.
Expert Level - Improving the Testing Process:
V.R. Basili, "Software Modeling and Measurement: The Goal Question Metric Paradigm," Computer Science Technical Report Series, CS-TR-2956 (UMIACS-TR-92-96), University of Maryland, College Park, MD, September, 992.
V.R. Basili, H. D. Rombach, "The TAME Project: Towards Improvement-Oriented Software Environments", IEEE Transactions on Software Engineering, vol.SE-14, no.6, June 1988, pp.758-773.
V.R. Basili, R.W. Selby, "Data Collection and Analysis in Software Research and Management", Proceedings of the American Statistical Association and Biomeasure Society, Joint Statistical Meetings, Philadelphia, PA, August 1984.
R. Basili, D. M. Weiss, "A Methodology for Collecting Valid Software Engineering Data," IEEE Transactions on Software Engineering, vol. SE-10, no.6, November 1984, pp. 728-738.
L. Copeland, "When helping doesn't help", SQE Magazine, January 2001
D. Garvin, "What does product quality really mean?", Sloan Management Review, Vol. 26, No. 1, 1984
J. R. Hackman, G. R. Oldham (1976). "Motivation through design of work". Organizational behaviour and human performance 16: 250–279.
van Veenendaal, E., "Test Process Improvement Manifesto", Testing Experience, Dec 2008
Expert Level - Test Management:
L. Copeland, "When helping doesn't help", SQE Magazine, January 2001
